Shipping Policy — HiTBay Apparels

Welcome to HiTBay Apparels. We are committed to delivering your orders quickly, securely, and efficiently worldwide.

For any shipping-related inquiries, please contact us at:
📧 support@hitbayglobal.com

Website: HiTBay Apparels

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During high-demand periods such as product drops, seasonal launches, or promotional campaigns, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information where applicable.

Shipping Locations

HiTBay Apparels currently ships to:

• United Kingdom
• Europe
• United States
• Canada
• Nigeria
• Selected international destinations

If your country is unavailable during checkout, kindly contact our support team for assistance.

Estimated Delivery Times

Delivery estimates may vary depending on your location and courier services.

Please note that delays caused by customs clearance, weather conditions, or courier disruptions are outside our control.

Shipping Fees

Shipping fees are calculated at checkout based on:

• Delivery location
• Package weight
• Shipping method selected

Promotional free shipping offers may apply during selected campaigns or product launches.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by your country.

HiTBay Apparels is not responsible for these charges. Customers are responsible for complying with local import regulations and paying any applicable fees.

Order Tracking

Where tracking is available, customers will receive a tracking number via email once the order has been dispatched.

Please allow up to 24–48 hours for tracking updates to appear.

Lost or Delayed Packages

If your order appears delayed or lost in transit:

1. Confirm the shipping address provided during checkout.
2. Contact the courier service using your tracking number.
3. Reach out to our support team if additional assistance is needed.

HiTBay Apparels is not liable for delays caused by shipping carriers, customs processing, or incorrect customer information.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping details are accurate before completing their purchase.

HiTBay Apparels is not responsible for packages delivered to incorrectly provided addresses.

Damaged Deliveries

If your order arrives damaged:

• Contact us within 48 hours of delivery.
• Include clear photos of:
  • The packaging
  • The product
  • The shipping label

Our support team will review the issue and provide an appropriate resolution.

Contact Us

For any shipping or delivery concerns, contact:

📧 support@hitbayglobal.com

Website: HiTBay Apparels